News

Shipping policy
Due to the custom nature of our pet portrait products, it takes a bit of time to personalizeand build your order from the moment you place it.Shipping TimesWithin the US: Orders within the U.S. typically arrive within 2-3 weeks. However, orders placedduring holiday periods may experience longer shipping times, up to 4weeks.UK, Australia, Canada & Europe: We estimate orders to arrive within 3-4 weeks from the date ofpurchase. You may experience longer shipping times during peak holiday seasons, up to 5weeks.Shipping CostWe offer FREE global shipping on all orders over... Read more...
Refund policy
After the pet customization is completed, we will communicate with the customer immediately. Once the customer confirms their satisfaction, it means that the customer cannot request a return or refund after receiving the goods, except for issues arising from product quality. Returned goods must be in their original condition as received, unworn or unused, with all tags intact, and in their original packaging. You will also need to provide a receipt or proof of purchase. For refund requests, please contact us: foreverpawmemory@gmail.com Damage and Problems Please inspect the goods immediately... Read more...
Terms of service
OVERVIEWThis website is operated by FPM. Throughout the site, the terms “we”, “us” and “our”refer to FPM. FPM offers this website, including all information, tools and Servicesavailable from this site to you, the user, conditioned upon your acceptance of all terms,conditions, policies and notices stated here.By visiting our site and/ or purchasing something from us, you engage in our “Service” andagree to be bound by the following terms and conditions (“Terms of Service”, “Terms”),including those additional terms and conditions and policies referenced herein and/or availableby hyperlink. These Terms of Service... Read more...
Privacy Policy
This Privacy Policy describes how www.foreverpawmemory.com/(the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.ContactAfter reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at foreverpawmemory@gmail.com Collecting Personal InformationWhen you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In... Read more...